FAQ

🖼️ 1. Why choose my fine art reproductions?

Each reproduction is a high-quality print made with care and precision to honor the spirit of the original artwork. While originals carry the soul of the first brushstroke, my reproductions are a beautiful, accessible way to bring that same energy, symbolism, and emotion into your space.

✨ True to the original – The colors, textures, and meaning are faithfully preserved

🌍 Accessible worldwide – Perfect for collectors around the world who resonate with my message

🖼️ Available in multiple formats – Canvas, art posters, or framed prints to fit your home

🧭 Same spiritual depth – Every piece carries the same intention of inner transformation and connection

💎 A meaningful piece of art 

Bring the energy of intuitive and symbolic art into your life—wherever you are.

🌍 2. Do you ship internationally?

Absolutely. I ship worldwide, with a focus on France, Europe, and international customers. Delivery times may vary depending on your location.

Canvas and paper prints delivery : Europe, UK, Canada, Australia, New Zealand and United States.


⏳ 3. How long will my order take to arrive?

Prints : Processing time: 2–5 business days

Shipping time: Typically 5–15 business days
You’ll receive a tracking number once the package is on its way.

Originals: Shipped within 5–7 business days.

🖨️ 4. What are art prints and how are they made?

My art prints are high-resolution reproductions of my original works, available on canvas or fine art paper. Each print is made with care to preserve the symbolic and spiritual essence of the original.

Canvas prints : Hand-stretched canvas prints, either stretched or framed, delivered ready to hang.

Bring your home to life with my premium canvas giclée prints, designed to showcase every detail with rich depth and vibrant colors.

Choose between stretched or framed options, including our floater frames that create a striking 'floating' effect, giving your art an elegant, modern touch.

Fine art giclee prints : Premium natural matte fine art paper. This smooth, matte-textured paper is perfect for those who want a high-quality, natural finish for digital prints. You Add an elegant passepartout / mat to create a professional gallery look.

💳 5. What payment methods do you accept?

We offer several secure and convenient payment options for our customers worldwide : Credit & Debit Cards (Visa, MasterCard, American Express, etc.), PayPal

🔁 6. What is your return policy?

Yes, you have 14 days from the delivery date to return a paper or canvas print, as long as it is unused and in its original condition.
⚠️ Original artworks are one-of-a-kind pieces and cannot be returned, except in case of damage during delivery.
What if my order arrives damaged?

Please contact us within 7 days of delivery and provide a photo of the damaged item. We will offer a replacement, store credit, or refund depending on your situation.

📧 7. How can I contact you?

You can reach me via email at : 📩 dorothee.rodriguezv@outlook.com

Or follow this link

I’ll get back to you as soon as possible !

🎨 8. Are the colors of the artworks exactly like in the photos?

Each photo is taken in natural light and carefully edited to reflect the original colors as accurately as possible. However, slight variations may occur due to screen settings or lighting.

📦 9. How are the canvas prints protected for shipping?

Canvases and framed posters are shipped in cardboard boxes 

Wrap in glassine or plastic, then bubble wrap, add corner protectors, and use double-boxing for maximum protection

🖼️ 10. Do you offer framing options and is it ready to hang ?

Choose between stretched or framed options, including our floater frames that create a striking 'floating' effect, giving your art an elegant, modern touch.

Floater frames:4,5 cm deep solid wood, black or white finish og oak.

Each print comes ready to hang with pre-installed sawtooth hardware and rubber bumpers to protect your wall and keep your artwork perfectly aligned.

                 

🔮 11. What is intuitive painting?

Intuitive painting is a creative process guided by emotion, energy, and inner vision—rather than logic or planning. Each piece is a reflection of a deeper journey, blending color, movement, and symbolism with the soul.

🌿 12. What inspires your artwork?

My inspiration comes from spiritual journeys, ancestral cultures, nature, dreams, and transformation. Each painting carries a symbolic message meant to connect the viewer to their inner truth and soul.

💫 14. How can I choose an artwork that resonates with me?

Let your intuition guide you. Look at the piece that draws you in emotionally or visually. You can also read the meaning behind each artwork or contact me for a personal recommendation based on your energy or intention.

🖼️ 15. Do you sell at exhibitions or art fairs?

Yes, I occasionally exhibit my work at art fairs and galleries. Upcoming events will be shared on the News or Instagram page.

🧘♀️ 16. Do you offer art workshops or private sessions?

Yes! I offer creative workshops and sometimes private sessions focused on art as a tool for healing, self-expression, and spiritual connection. More details are available on request.

🤝 17. Do you collaborate with interior designers or hotels?

Absolutely. I welcome collaborations for interior design projects, wellness spaces, hotels, and retreats. If you're looking to bring soulful art into your space, let’s connect.